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[Zoom Meeting] I Don't Know How To Say This, But...

  • Thursday, November 18, 2021
  • 10:00 AM - 11:30 AM
  • Zoom



Join The Nonprofit Partnership & Susan Loucks for [Zoom Meeting] I Don't Know How To Say This, But... from 10:00 AM to 11:30 AM on Thursday, November 18th!

Stuck on how to broach a performance gap, a safety protocol breach or (shudder) even a hygiene issue? There are ways to turn what could be conversational minefields into an opportunity for mutual problem solving. Join us to practice techniques that help both you and the other person approach difficult topics with more groundedness and grace. (Bonus: Potentially useful at the Thanksgiving table, too...)

Learning objectives include:

  • Learn the language that triggers defensiveness
  • Practice a simple infrastructure for effective feedback
  • Craft requests and potential solutions that create a path to accountability

About the presenter:

Susan is the principal of Susan Loucks Consulting, working with organizations that are interested in creating as good a world on the inside of their organizations as they are striving to build on the outside. She designs and facilitates processes for change, planning, skill building, and organizational improvement with particular attention to broad and effective participation and power dynamics within organizations. She has worked as an organizational development consultant for nonprofits independently, with the Human and Institutional Development Forum in Bangalore, India, and with the Bayer Center for Nonprofit Management at Robert Morris University. In addition to her degrees Susan has qualifications/certifications in Appreciative Inquiry, Sociocracy, Community Mediation, Grassroots Development and NGO Management, and the Art of Transformational Consulting (Social Transformation Project).

Visit our main website at

Contact us: 814.240.2490

The Nonprofit Partnership at The Susan Hirt Hagen Center for Transformational Philanthropy - 609 Walnut St., Erie, PA 16502

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